Furniture Design Centers Online Cancellation, Return, and Refund Policy (See in-store associates for in-store policies)
Please note that we will accept online returns for up to 7 days after your delivery subject to our shipping, return and refund policy.
We will refund the full amount of your purchase price for orders if canceled within 24 hours. Other authorized cancellations will result in a credit. We do not issue a refund or accept returns without prior authorization from Furniture Design Centers.
After orders are processed or shipped, authorized returns and cancellations will result in a credit for the full purchase price less any applicable restocking fee and actual inbound and outbound shipping and delivery costs. The products must be in the original packaging and in brand new condition. (All returns for credit are issued subject to product inspection). Please contact us at 1-800-207-1485 or via email at firstname.lastname@example.org for authorization prior to returning any items. If a manufacturer waives their restocking fee, you will not be charged.
We pride ourselves on pricing integrity. For this reason, if a price is incorrect due to typographical errors, the merchandise will be sold at the intended correct price.
There is no refund, cancellation or return on orders that were received in good condition or on “Special Orders”, “Rush Orders” or “Clearance”.
Please note that (RTA) Ready to Assemble furniture cannot be returned. In situations involving damage, please see our damage policy.
We work closely with our vendors and strive to make 100% certain that all product colors, dimensions, and angles are exact; however, there can be minor discrepancies. Photos displaying on any individual monitor or output from printers can vary slightly based on the settings and other external conditions. These slight variances are non-refundable issues and are not eligible for a refund.
Any questions or hesitations based on color or dimensions should be discussed before placing your order. Please measure your space to ensure size will fit. Furniture Design Centers will not be responsible for non-fit merchandise. If an item does not fit in a customer’s home, it can only be subject to our refund and return policy.